Privacy Policy

Effective Date:2025-11-10

1. Introduction

At School Supplies, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal details: such as your name, email address, phone number, and delivery address.
  • Payment information: such as billing address and payment method (we do not store your full credit/debit card details; payments are processed through secure third-party gateways).
  • Account information: including your username and password if you create an account with us.
  • Website usage data: including cookies, IP addresses, and browsing activity to help us improve our website and customer experience.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order, delivery, or support requests.
  • Improve our products, services, and website functionality.
  • Send you marketing and promotional material (only if you’ve opted in).
  • Comply with legal and regulatory requirements.

4. Data Protection and Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. Payment transactions are encrypted and processed securely.

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers and partners who assist in order fulfillment, payment processing, or delivery.
  • Legal authorities, if required by law.

All service providers are required to maintain confidentiality and use your information only for the purpose of providing their services.

6. Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some features of our website may not function properly without them.

7. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information.
  • Request correction or deletion of your information.
  • Withdraw consent for marketing communication.

You can exercise these rights by contacting us at info@potchschoolsupplies.co.za.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@potchschoolsupplies.co.za
Phone: +27 18 011 0078
Address: 44 Buskes Street, Bailie Park, Potchefstroom, 2526, North West, South Africa

 

Terms & Conditions Apply